Frequently Asked Questions

Why are my payments not going through on the online payment portal?

The following are the most common issues with ACH (online payments) via our website The checking account number/routing number that were entered are flip flopped - Tip : routing numbers always have 9...

Did You Know?

If you have a problem with your sewer, such as a blockage or slow drains, call HWSA first. We will check the sewer main in the street free of charge. This may help you avoid an uncessary plumber's...