PAYMENTS ARE DUE AT THE HWSA OFFICE ON THE DUE DATE PRINTED ON THE BILL

• PAYMENTS, IN US DOLLARS, CAN BE MADE WITH CHECK, MONEY ORDER, BANK CHECK, CASH OR CREDIT/DEBIT CARD 
• KINDLY RETURN THE STUB PORTION FROM YOUR INVOICE WITH YOUR PAYMENT
  • WALK-IN PAYMENTS IF YOU WOULD LIKE A RECEIPT BE SURE TO BRING THE LOWER PORTION OF YOUR BILL
• PLEASE REMEMBER TO INCLUDE YOUR ACCOUNT NUMBER WITH YOUR PAYMENT
• PERSONAL CHECKS RETURNED FOR ANY REASON WILL RESULT IN THE IMPOSITION OF A $30 PROCESSING FEE

PAYMENTS MAY BE MADE IN THE FOLLOWING WAYS:

1. ON OUR WEBSITE BY USING THE THE PAY YOUR BILL FEATURE

2. MAIL YOUR PAYMENT AND RETURN STUB IN THE ENVELOPE PROVIDED TO THE HWSA OFFICE. PLEASE NOTE ALL PAYMENTS ARE POSTED TO YOUR ACCOUNT THE DAY THEY ARE RECEIVED IN OUR OFFICE

3. BRING YOUR PAYMENT AND RETURN STUB TO THE HWSA OFFICE DURING NORMAL BUSINESS HOURS (MONDAY – FRIDAY 9:00AM TO 4:00PM)

4. DROP YOUR ENVELOPED PAYMENT AND RETURN STUB IN THE NIGHT DROP BOX DURING NON-BUSINESS HOURS - THE BOX IS LOCATED TO THE LEFT OF THE FRONT DOOR OF THE HWSA OFFICE 

   • PLEASE DO NOT LEAVE CASH PAYMENTS IN THE DROP BOX

note:  It has been brought to our attention some of our customers may have been making payments through a service called doxo.

Doxo creates a unique payment page for the utility provider that includes information which could lead customers to believe the utility provider is affiliated with doxo.  Doxo may add their own convenience fees and this has the tendency to frustrate unsuspecting customers and results in them questioning the utility provider.  Doxo uses search engine optimization tactics to display their website as an online payment option, potentially being shown before our online payment portal on search results. Although SCBWA and doxo are not affiliated with each other , doxo is a legitimate business that provides a centralized payment hub and some customers may choose to use them to manage their portfolio of online payments.

SHUT OFF NOTICE PAYMENTS WILL ONLY BE ACCEPTED AS FOLLOWS:

DURING THE 30 DAYS SHUT OFF PERIOD, PERSONAL CHECKS ARE ONLY ACCEPTED UP TO 10 DAYS PRIOR TO THE POSTING DATE.

ALL PAYMENTS WITHIN 20 DAYS OF THE SCHEDULED DUE DATE MUST BE PAID VIA CASH, MONEY ORDER OR CERTIFIED BANK CHECK.